Product Warranty

Comprehensive protection for your Outmark products

1-Year Warranty

Coverage against manufacturing defects

Easy Claims

Simple online claims process

Quick Resolution

Fast processing and replacements

Warranty Coverage Details

Understand what is and isn't covered under our warranty

Covered by Warranty

  • Manufacturing defects in materials
  • Faulty stitching and seams
  • Zipper and fastener issues
  • Fabric quality problems
  • Color fading under normal use

Not Covered by Warranty

  • Normal wear and tear
  • Damage from improper care
  • Accidental damage or tears
  • Alterations or modifications
  • Damage from commercial use

Warranty Claims Process

Follow these steps to file a warranty claim

1

Gather Information

Collect your order number and product details

2

Document Issue

Take clear photos showing the defect or problem

3

Submit Claim

Fill out warranty claim form with details and photos

4

Review Process

Our team reviews claim within 2-3 business days

5

Resolution

Receive replacement or repair based on assessment

Need Warranty Assistance?

Our warranty specialists are available to help you with any questions or to start your claim process.

Warranty Hotline: 1-800-WARRANTY
Email: warranty@outmark.com
Response Time: Within 24 hours
Claims Processing: 3-5 business days